Outlook for Sequences
Send personalized emails from your Outlook account in automated sequences
Calendar Sync
Real-time calendar sync via Microsoft Graph API for availability checking
Microsoft Teams
Auto-generate Teams meeting links when someone books a meeting with you
Auto-Refresh
OAuth tokens refresh automatically — no manual reconnection needed
Prerequisites
You’ll need:- A Microsoft 365 account (personal or work/school)
- Member or admin access to your OrbitForms team
- Your organization may require admin consent for OAuth apps (check with your IT team)
Setup Guide
1
Open Email & Calendar Settings
Navigate to Settings → Email & Calendar in your OrbitForms dashboard.
2
Click "Connect Microsoft"
Click the Connect Microsoft button to begin the Azure AD v2.0 OAuth flow.
You’ll be redirected to Microsoft’s sign-in page.
3
Sign In & Authorize
Sign in with your Microsoft account and accept the requested permissions. If your organization
requires admin consent, you may need to request approval from your IT administrator first.
4
Verify Connection
Once redirected back, you’ll see your Microsoft account listed as connected. Your calendars
will be automatically discovered via the Microsoft Graph API.
Permissions
OrbitForms requests the following Microsoft Graph API permissions. Mail.ReadWrite is requested only when your workspace has email sync and you turn it on for your mailbox:Mail.Send
Send the emails and replies you write in OrbitForms from your Outlook mailbox, when you choose to send from it. Workflows, the API and AI assistants never send from your mailbox
Mail.ReadBasic
Read message metadata (sender, recipients, subject, date and threading headers, not the body) to notice replies to your sequence emails
Mail.ReadWrite (email sync only)
Read the messages in your inbox and sent mail, including their bodies and attachments, so the email you exchange with your contacts is saved to their records and your Inbox; and create the drafts Outlook needs to send a reply within its conversation
Calendars.ReadWrite
Read your calendars for availability and create events for booked meetings
User.Read
Read your basic profile information (name and email address)
Privacy Note — Without email sync, OrbitForms reads message metadata only (Mail.ReadBasic), never the content of
your emails. With email sync on for your mailbox, OrbitForms reads full messages and saves the email you exchange with
your contacts, including its content, as described in section 2.5 of our Privacy Policy.
Calendar Sync
Calendar sync is powered by the Microsoft Graph API. Once connected, your Outlook calendars are automatically discovered and synced for availability checking and conflict detection in scheduling.How Calendar Sync Works
- All calendars from your Microsoft account are automatically discovered via Graph API
- Select which calendars to check for conflicts in your scheduling settings
- New bookings are created as events on your primary calendar
- Calendar data syncs in real-time via Microsoft Graph webhooks
Outlook for Sequences
Your connected Microsoft account is used to send emails in sequences via Outlook. Emails are sent directly from your Outlook address, maintaining deliverability and allowing recipients to reply directly to you.- Send from your address — Sequence emails are sent from your actual Outlook address, not a proxy
- Thread tracking — OrbitForms tracks email threads for automatic reply detection in sequences
- Token auto-refresh — Azure AD tokens are refreshed automatically — no manual reconnection required
Microsoft Teams
When someone books a meeting through your scheduling page, OrbitForms can automatically generate a Microsoft Teams meeting link and include it in the calendar event and confirmation email. Set Microsoft Teams as the location type in your scheduling page settings.Troubleshooting
Token expired or connection lost
Token expired or connection lost
If your Microsoft token expires and cannot be auto-refreshed, go to Settings → Email & Calendar and click “Reconnect” next to your Microsoft account. This will re-authorize via Azure AD and restore the connection.
Admin consent required
Admin consent required
Some organizations require an Azure AD administrator to approve third-party OAuth apps. If you see an “admin consent required” error, contact your IT team to approve OrbitForms in your Azure AD tenant.
Missing calendars
Missing calendars
Only calendars you have access to in Outlook will appear. If a calendar is missing, verify it’s visible in your Outlook calendar settings. Shared calendars may require the owner to grant you access.
Emails not sending from sequences
Emails not sending from sequences
Verify your Microsoft connection is active in Settings → Email & Calendar. If the status shows “Disconnected”, reconnect your account. Also check that your Outlook sending limits haven’t been exceeded.
Still need help? Reach out to our support team at support@orbitforms.ai or visit our Help Center.