> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useorbitcrm.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications & Reminders

> Keep everyone informed with automatic email notifications. Confirmations, reminders, cancellations, and reschedule notices are all handled for you.

## Confirmation Emails

When a meeting is booked, both the host and the visitor automatically receive a confirmation email with all the meeting details. The event is also added directly to the host's connected calendar.

**Confirmation email includes:**

* Meeting title and type
* Date and time (in each recipient's timezone)
* Meeting location or video link
* An "Add to Google Calendar" link
* Links to reschedule or cancel

> [!NOTE]
>
> **Sending domain required**
>
> Notification emails are sent from the host's email address through your team's verified sending domain. Set this up once in **Settings → Sending** (see the [Email Sending Domain Setup](https://docs.useorbitcrm.ai/guides/email-sending.md) guide) — without a verified domain, notification emails can't be delivered.

## Reminder Emails

Reduce no-shows by sending a reminder email before the meeting. Each scheduling page can send one reminder per meeting — choose the timing in the page's **Notifications** tab.

**Timing options:** 15 minutes before, 30 minutes before, 1 hour before (default), or 24 hours before.

> [!TIP]
>
> **Fewer no-shows**
>
> A reminder the day before the meeting is one of the most effective ways to cut no-show rates, especially for sales demos and consultations.

## Cancellation Emails

When a meeting is cancelled by either party (including cancellations made directly in the host's Google Calendar), an automatic notification is sent to everyone involved.

Cancellation emails include the original meeting details and a link to rebook. The calendar event is automatically removed from the host's calendar.

## Reschedule Emails

When a meeting is rescheduled, both parties receive an updated notification with the new date and time.

Reschedule emails show the new meeting time and an updated "Add to Google Calendar" link, and the original calendar event is automatically updated.

## Custom Templates

Customize the content of your notification emails in the scheduling page's **Notifications** tab. Each email type (confirmation, reminder, cancellation, reschedule) can be toggled on or off, sent to the host and/or the attendee, and customized with token variables that are replaced with actual meeting data. Use the token insert button in the editor to add tokens.

**Available Token Variables:**

| Token | Description |
| - | - |
| `{{attendee_name}}` | The visitor's full name |
| `{{attendee_email}}` | The visitor's email address |
| `{{company}}` | The visitor's company |
| `{{host_name}}` | The meeting host's name |
| `{{host_email}}` | The meeting host's email |
| `{{meeting_title}}` | Title of the meeting |
| `{{meeting_date}}` | Formatted date of the meeting |
| `{{meeting_time}}` | Start time in recipient's timezone |
| `{{meeting_duration}}` | Duration in minutes |
| `{{meeting_link}}` | Location or video link |
| `{{calendar_link}}` | "Add to Google Calendar" link |
| `{{reschedule_link}}` | Link to reschedule |
| `{{cancel_link}}` | Link to cancel |
| `{{event_type}}` | The booked event type |
| `{{scheduling_page_title}}` | The scheduling page's title |

***

## Next Steps

> [card] [Sharing & Embedding](https://docs.useorbitcrm.ai/guides/scheduling/sharing.md)
>
> Share your booking page

> [card] [Availability & Working Hours](https://docs.useorbitcrm.ai/guides/scheduling/availability.md)
>
> Set your available times


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